Very helpful in all areas of or vacations. Knows her customers and what they enjoy.
Pappy
Carver, Mn
Mark was very easy to work with. At the beginning of planning my trip, I really didn't know what, or how I wanted it to flow. He patiently listened to me as I discussed multiple scenarios. After I verbalized, he had a few suggestions and everything came together. Considering my needs, insurance and additional travel arrangemnts were made. He booked me the perfect hotel in Glasgow.
Before, and post trip, he was in contact. All went well.
Just a note for myself. Before booking a flight I will ask about lay over times and possible alternate route. Although I don't think we could of improved the time involved, total time on days of travel were LONG
Teri
Fresno, CA
We booked a trip for 6 to the Big Island and I was probably the most needy client ever!! Andre took extraordinary measures just to get out hotels and airfare handled through all of my many special requests regarding hotel rooms and plane seats!!!! Andre' was absolutely awesome! That hotel was 5 star charming and the food was outstanding (especially the omelets and fresh fruit ).
I experienced a little hiccup at the second stop, receiving the wrong room type from the host. When I told Andre of my issue she went to bat for me, solved my problem ASAP and actually got us refund from the hotel!
The planned accommodations, flights, excursions and valuable advice made this trip to the big Island the best ever. Thank you Andre so very much for guiding us through this most wonderful trip, and handling our hiccup. We cannot wait to call you for our next adventure !!!
JP
St Paul, MN